The Janys Real Estate Pte Ltd ("The Janys", "we", "us", "our") respects your privacy and is committed to protecting the personal data you share with us through the The Draycott marketing website.
1. Information we collect
- Contact details you submit via our enquiry, viewing, or notify-me forms (name, email, phone, nationality).
- Your unit preferences and purchase intent (e.g. own-stay vs. investment).
- Correspondence records when you contact us via email, WhatsApp, or phone.
- Basic technical data (IP address, browser, device) collected via standard web analytics.
2. How we use your data
- To respond to your enquiry and arrange private viewings of The Draycott.
- To send curated listing updates and off-market opportunities you have opted in to receive.
- To improve the content, layout, and performance of this website.
- To comply with our regulatory obligations under the Council for Estate Agencies (CEA).
3. Sharing
We do not sell your personal data. We may share your enquiry with the appointed salesperson at The Janys (Richard or Sharon) so they can serve you directly. Data may also be processed by trusted infrastructure providers (hosting, analytics, CRM) bound by confidentiality obligations.
4. Retention
We retain your data only for as long as necessary to serve your enquiry and to comply with CEA record-keeping requirements, after which it is securely deleted or anonymised.
5. Your rights
You may request access, correction, or deletion of your personal data, or withdraw consent for marketing communications at any time by writing to hello@thejanys.com.
6. Security
We apply reasonable administrative and technical safeguards to protect personal data against unauthorised access, disclosure, or loss. Please note that no method of transmission over the internet is completely secure.
7. Contact
Data Protection queries: hello@thejanys.com.